JOSHCO App PRIVACY POLICY

Effective Date: 23/02/2023

Table Of Contents

  • INTRODUCTION
  • COLLECTION OF YOUR PERSONAL INFORMATION
  • COLLECTION OF USAGE INFORMATION
  • USE OF YOUR PERSONAL INFORMATION
  • DATA SHARING AND DISCLOSURE
  • DATA SECURITY
  • DATA RETENTION
  • YOUR RIGHTS
  • CHANGES TO THIS POLICY
  • CONTACT INFORMATION

INTRODUCTION

JOSHCO App is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and store the personal information of users of our mobile application. We understand the importance of privacy and are committed to protecting the personal information provided by our users. By using our mobile app, you consent to the collection and use of your personal information as described in this Privacy Policy.

COLLECTION OF YOUR PERSONAL INFORMATION

  • Name: We collect your name to personalize your user experience and facilitate communication.
  • Phone: We collect your phone number to contact you regarding applications updates or important app-related information.
  • Email: We collect your email address to send you notifications, updates, and support messages.
  • Password: We securely store your password to authenticate your access to our mobile app.
  • Address: We may collect your location data to provide location-based services.

COLLECTION OF USAGE INFORMATION

In addition to personal information, we may also collect non-personal identifiable information about how you use our mobile app. This includes data such as device information, IP addresses, app usage statistics, and crash reports. We use this information to analyze and improve the performance, functionality, and security of our app.

DATA RETENTION & ACCOUNT DELETION

We retain user data only as long as necessary for service and legal obligations. If you wish to delete your account, contact us at: jennifer@joshco.co.za. Your account will be permanently deleted within 24 hours of your request.

CONTACT INFORMATION

Designated Information Officer of JOSCHO: Office of the Company Secretary Immanuel Burton

Email: Immanuel@joshco.co.za

Designated Deputy Information Officer of JOSHCO: Manager Legal

Jennifer Madiba

Email: jennifer@joshco.co.za

Street Address: 61 JUTA Street, Braamfontein Johannesburg 2094

Tel: +27 (0) 11 406 7300

Email: info@joshco.co.za

Customer services contacts:

  • info@joshco.co.za
  • Complaints@joshco.co.za
  • Fraud & Corruption Hotline: 0800 002 587
  • SMS: 32840