MOBILE AND WEB APPLICATION TERMS AND ACCEPTABLE USE CONDITIONS (TERMS)

1. INTRODUCTION

Thank you for reading the Johannesburg Social Housing Company (JOSHCO) Acceptable Use Policy (AUP). By accessing this Mobile or Web App, or by contracting with us for service, you agree, without limitation or qualification, to be bound by this policy and the terms and conditions it contains, as well as any other additional terms, conditions, rules, or policies which are displayed to you in connection with this service.

The purpose of this AUP is to comply with the relevant laws of the Republic; to specify to customers and users what activities and online behaviour are considered an unacceptable use of the Mobile or Web App; to protect the integrity of our organisation and to specify the consequences that may flow from undertaking such prohibited activities.

2. ADDITIONAL TERMS

These Terms apply together with the respective current version of the terms and conditions of the website www.joshco.co.za, including the privacy and security statement, and any other relevant terms, conditions and disclaimers that are incorporated by reference into these Terms.

3. REGISTRATION FOR MOBILE APP

3.1. Once you have downloaded the Mobile App onto your Device, you must follow the prompts displayed for registration. Registration will generate a Digital Identity for you.

3.2. You can have only one Mobile App on a Device at a time, but you can download the Mobile App onto as many Devices as you require. You do not need to re-register for each Device, but you must login as normal with your Digital Identity.

16. CONTACT INFORMATION

16.1. Designated Information Officer of JOSCHO: Office of the Company Secretary Immanuel Burton

Email: Immanuel@joshco.co.za

16.2. Designated Deputy Information Officer of JOSHCO: Manager Legal

16.3. Jennifer Madiba

Email: jennifer@joshco.co.za

16.4. Street Address: 61 JUTA Street, Braamfontein Johannesburg 2094

Tel: +27 (0) 11 406 7300

16.5. Email: info@joshco.co.za

16.7. Customer services contacts:

  • info@joshco.co.za
  • Complaints@joshco.co.za
  • Fraud & Corruption Hotline: 0800 002 587
  • SMS: 32840