Table Of Contents

• INTRODUCTION
• COLLECTION OF YOUR PERSONAL INFORMATION
• COLLECTION OF USAGE INFORMATION
• USE OF YOUR PERSONAL INFORMATION
• DATA SHARING AND DISCLOSURE
• DATA SECURITY
• DATA RETENTION
• YOUR RIGHTS
• CHANGES TO THIS POLICY
• CONTACT INFORMATION

INTRODUCTION

JOSHCO App is commited to protecting your privacy. This Privacy Policy describe how we collect, use, disclose, and store the personal information of users of our mobile application. We understand the importance of privacy and are committed to protecting the personal information provided by our users. By using our mobile app, you consent to the collection and use of your personal information as described in this Privacy Policy.

COLLECTION OF YOUR PERSONAL INFORMATION

• Name: We collect your name to personalize your user experience and falilitate communication.
• Phone: We collect your phone number to contact you regarding applications updates or important app-related information.
• Email: We collect your email address to send you notifications, updates, and support messages.
• Password: We securely store your password to authenticate your access to our mobile app.
• Address:We may collect your location data to provide location-based services

COLLECTION OF USAGE INFORMATION

In addition to personal information, we may also collect non-personal identifiable information about how you use our mobile app. This includes data such as device information, IP addresses, app usage statistics, and crash reports. We use this information to analyze and improve the performance, functionality, and security of our app.

USE OF YOUR PERSONAL INFORMATION

• To provide and maintain our mobile app’s functionality and services.
• To personalize your user experience and improve our app based on your preferences.
• To communicate with you, including sending notifications, updates, and support messages.
• To respond to inquiries, questions, or requests.
• To prevent fraund, unauthorized access, or other illegal activities.
• To comply with legal obligations or enforce our Terms of Service.

DATA SHARING AND DISCLOSURE

We understand the importance of safeguarding your personal information and will not sell, trade, or rent it to the third parties for marketing purposes. However, we may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in operating our app and delivering services. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or if we believe in good faith that such disclosures is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction, subject to applicable laws.

DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannnot guarantee the absolute security of your information.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purpose outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information once it is no longer needed.

YOUR RIGHTS

You have certain rights regarding your personal information. These rights may include the right to access, correct, update, or delete information. To exercise these rights or to inquire about the personal information we hold about you, please contact us using the information provided at the bottom.

CHANGES TO THIS POLICY

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the top of the Privacy Policy. Any changes will be effective upon posting the revised policy on our mobile app. we encourage you to review this Privacy.

CONTACT INFORMATION

Designated Information Officer of JOSCHO: Office of the Company Secretary Immanuel Burton : E-mail address of the delegated designated Information Officer: Immanuel@joshco.co.za

Designated Deputy Information Officer of JOSHCO: Manager Legal

Jennifer Madiba: E-mail address of the delegated designated Deputy Information Officer: jennifer@joshco.co.za

Street Address of JOSCHO: 61 JUTA Street, Braamfontein Johannesburg 2094 Tel. No of JOSCHO: +27 (0) 11 406 7300

Email address of JOSHCO: info@joshco.co.za

Person delegated to deal with requests pertaining to the Company information is the designated Information Officer and the Deputy Information Officer only. Other employees of JOSHCO are not mandated to address such requests other than the nominated information officers.

Customer services contacts

info@joshco.co.za

Complaints@joshco.co.za

Fraud & Corruption Hotline 0800 002 587

Fraud & Corruption Hotline 0800 002 587

SMS 32840